Refund & Returns Policy
180-Day Money-Back Guarantee
We’re confident that you’ll love Nagano Tonic, and we want you to experience its benefits for yourself. You have 180 days (6 months) from the date we ship your order to try the product. We recommend using the product for the full 6-month period to fully evaluate its effectiveness. However, if you’re not completely satisfied, we offer an easy refund process.
How to Request a Refund
Check the Guarantee Period
Ensure you are still within the 6-month guarantee period. You can find your shipment date in the email confirmation or on your order slip.Email Us
Send an email with “Refund Request” in the subject line to help us assist you faster. The email should be sent to support@leanbodytonic.com.Return Your Products
Please return all bottles (both empty and unopened) to the address below. You are responsible for the postage costs. No return label is needed. Once shipped, please email us your tracking ID to speed up the process.
Returns Address: 285 Northeast Ave,
Tallmadge, OH 44278,
United States.
- Include a Note with Your Return
In your return package, please include a note with the following details:- Your full name
- Your order number (found in your email)
- The email address used for your order
Important: Before returning your order, contact us to confirm your refund request. This helps us locate your return more quickly and ensures a smoother refund process.
Refund Processing
Once we receive your return and process it, we’ll initiate your refund. You will receive an email confirmation when your refund has been processed. Please allow 5-10 business days for the refund to appear on your statement.
Contact Us
For any questions or refund requests, feel free to reach out to us at support@leanbodytonic.com.
